Expanding Down South. New Volvo 3S Center opened in Batu Pahat Johor!

A few weeks back, Volvo Car Malaysia launched their second 3S (Sales,Service and Spare Parts) center in Batu Pahat Johor together with its dealer AJ Premium Motors Sdn.Bhd. This fully fledge 3S service center will give customers in the southern part of the peninsular more options and greater access to the Volvo brand.

Ever since Volvo Car Malaysia had started its sales and aftersales transformation programme, Volvo’s network has grown from four to now nine dealerships, including Volvo Batu Pahat, with more dealerships on the way within the year.

Managing Director of Volvo Car Malaysia Lennart Stegland said: “There is growing interest for our models in Malaysia and we are actively setting-up dealerships in strategic areas around Malaysia to better service this need.”

Stegland adds that the sales and after-sales transformation programme is not just about expanding Volvo’s dealership network but also to improve the competency level of its current dealerships to better service its growing customer base.

Living Room

“It is an absolute requirement for all new dealerships to adhere to the Volvo Retail Experience (VRE) standards, consistent with our dealership standards in Europe – it is not just an aesthetical guideline but also dictates the level of service rendered in our dealerships,” said Stegland.

“Our presence in Batu Pahat makes it more convenient for owners from the surrounding areas of Muar, Kluang and Segamat to service their cars or for prospective customers to view new Volvo models,” said Jacky Ong, Managing Director of AJ Premium Motors Sdn Bhd.

The Volvo Showroom in Batu Pahat opens from 9:00 am till 6:00 pm on Monday to Saturday and from 11:00 am till 5:00 pm on Sundays and Public Holidays. For further information about the showroom, feel free to contact 07 4312222 or you can e-mail the Branch Manager, Mr Patrick Teo, at patrick@ajpremium.com.

So come check it out!